Privacy Policy

This Privacy Policy of Airblack Technologies Private Limited ("Company", "We", "Our", or "Us") will govern your use of the Zudo application and any associated services ("App" "Platform" or "Services"). By accessing, using, or signing up on the App or any other platform services and features in relation to the App, you ("User," "You," or "Your") are accepting the practices described in this Privacy Policy.

We completely understand the responsibility of protecting Your privacy. We designed this Privacy Policy to tell You about the Company's practices regarding collection, use, and disclosure of information that You may provide for using/accessing the App or Services. By using/accessing the App and by providing any information to us through the App, You agree to the terms of this Privacy Policy.

We reserve the right to update and revise this Privacy Policy at any time. You can determine if this Privacy Policy has been revised since Your last visit by referring to the "Last Updated" date at the top of this page. You should, therefore, review this Privacy Policy regularly to ensure that You are aware of its terms and amendments. Your use of the App constitutes Your acceptance of the terms of the Privacy Policy as amended or revised by Us.

This Privacy Policy covers our treatment of information that the Company collects and receives, including information related to Your past use of the App. Technology and security policies, rules, and other precautions are used to shield your information from unlawful intruders, unauthorized access, destruction, and accidental loss. Our Privacy Policy is designed to assist You in understanding how we collect, use, and safeguard the information You provide to us and to assist You in making informed decisions when using our App.

Please note that Your use of App is also governed by the terms contained in the Terms of Use (insert link to terms of use).

Our primary goal of collecting Your information is to provide You a safe, efficient, smooth, and customized experience. This allows the Company to provide services and features that most likely meet Your needs, and to customize our App to make Your experience safer and easier.

1. INFORMATION WE COLLECT

When You visit the App or interact with our services, You may provide us with the following types of information:

1.1 Personal Information

We may collect information which is capable of identifying an individual or which may be connected to the individual ("Personal Information") such as name, email address, contact number, display picture, social media accounts as well as other details such as gender and date of birth from Users in a variety of ways, including, but not limited to, when Users visit Our App, register on the App, contact us, and in connection with other activities, services, features or resources We make available on Our App.

1.2 Automatic Information

We receive and store certain information such as Your location, which automatically becomes accessible to us by virtue of You accessing the App on Your device. Additionally, like many other platforms, we use cookies and obtain certain types of information when Your device accesses the App or advertisements and other content served by or on behalf of the App.

We also receive other non-personal information which may include but is not limited to language preferences, geographical location, the browser name, the type of device and technical information about Users, means of connection to our App, such as the operating system and the internet service providers utilized and other similar information.

When You use our App, we may also process technical data such as Your IP address, Device ID, or MAC address, and information about the manufacturer, model, and operating system of Your mobile device. We use this data to enable us to deliver the functionalities of the App, resolve technical difficulties, and provide You with the correct and most up-to-date version of the App.

1.3 Stored Information

We store all data that is shared by you or by a third party on your behalf, such as image files, documents, etc., either at the time of accessing the App or information provided by you to us through social media platforms including but not limited to WhatsApp/Instagram.

Personal Information, Automatic Information and Stored Information shall individually be referred to as "Personal Information," "Automatic Information," "Stored Information" respectively and collectively as "Information."

Information does not refer to any content that You may share with Us for the purposes of publishing on Our App. Such content shall be governed by Our Terms of Use.

1.4 Cookies

A cookie is a small data file that is sent to or accessed from Your device when You use the App ("Cookies"). The use of Cookies helps us to assist Your use of certain aspects of the App. You can delete cookies at any time, or You can set Your device to reject or disable cookies.

2. USE OF INFORMATION

We may use the Personal Information and Non-Personal Information that We collect from You when You register, make a purchase, sign up for Our newsletter, respond to a survey or marketing communication, contact us, use the App, or use certain other App features, etc. in the following ways:

2.1 Service Provision

We use Your Information for understanding users in a way as to provide better services on the App.

2.2 Platform Enhancement

We use Your Information to customize your experience, detect and protect us against error, fraud, and other criminal activity, enforce our terms and conditions, and as otherwise described to You at the time of collection. We also use Your information to improve troubleshooting, functioning and security measures of the App and to facilitate payment processes and verify payment information.

2.3 Communication

We may use Your Information to send You communication, as per Your notification settings, on any updates or developments pertaining to the App or Your use of the App.

2.4 Support and Compliance

Your Information will be used to provide You with with technical support, including App updates, to ask for ratings, reviews and feedback of services or products and to comply with applicable laws, and any legal or regulatory obligations.

3. SECURITY

The App takes Your security seriously, and we take precautions to keep Your Information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the Information that we collect. We take all reasonable precautions to protect Your Personal Information and Non-Personal Information, both online and offline, using industry standard technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or alteration.

However, due to the open communication nature of the internet, We cannot guarantee that communications between You and the Company, or Information stored on our App, will be free from unauthorized access by third parties. Any transmission of Information by You to Our App is at Your own risk.

We store all Personal Information of Users on secure cloud infrastructure offered by reputable cloud service providers:

4. INFORMATION SHARING AND DISCLOSURE

4.1 General Policy

Generally, the Company will not disclose personally identifiable information that We collect through Your use of the App to unaffiliated third parties. We do not sell, trade, rent or otherwise transfer to third parties, Your Personal Information.

4.2 Service Providers

We reserve the right, however, to provide such information to Our affiliates, third-party contractors, employees, agents, and designees to the extent necessary to enable them to perform certain App-related services (such as improving App-related services and features or maintenance services) on Our behalf.

We do engage certain third party service providers ("Service Providers") to provide advertising, infrastructure and IT services, process payment transactions, analytics, and other essential services. Such Service Providers may have access to Your Personal Information or Non-Personal Information, in the course of providing such services. These trusted Service Providers are bound by this Privacy Policy and are not authorized to use or disclose Your Personal Information or Non-Personal Information except in connection with providing their services.

4.3 Legal Requirements

We also reserve the right to disclose such information to any third party if we believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the App or our network; and/or (iv) to protect the rights, property, or safety of our employees, the users of the App, the public, or you. You agree and consent for the Company to disclose Your information if so required under the applicable law.

4.4 Business Transfers

The Company may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of the Company. Information provided will, where it is relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the information for the purposes for which it was originally given to us. We may also disclose information to a prospective purchaser of our business or any part of it. In the above instances, we will take steps to ensure that your privacy is protected.

5. DATA RETENTION

Unless a longer retention period is required or permitted by law, We will only hold Your information on our systems for the period necessary to fulfill the purposes outlined in this Privacy Policy. Users may modify or delete their profile and/or Personal Information provided to Us. In case a User opts to delete their profile, any content published by such User on the App will also be deleted. However, You agree and accept that We may retain Your personal information for a period of 180 days after such deletion to comply with applicable laws.

We may continue to store and use Your Personal Information in an anonymized and aggregated manner for as long as is necessary for Us to provide Our services effectively.

6. USER CONSENT AND CONTROL

We will collect Personal Information from Users only if they voluntarily submit such Personal Information to Us. Users can always refuse to supply Personal Information or withdraw any consent previously provided, except that it may prevent them from engaging in certain App related activities.

You further expressly consent to Our continued use, storage, collection and disclosure of Your personal information in the event of any change in the laws applicable to data protection in India, to the fullest extent permitted under such applicable laws.

6.1 Your Rights

You have the right to; (a) Access Your Personal Information; (b) Correct or update Your Personal Information; (c) Delete Your Personal Information (subject to legal requirements; (d) Withdraw consent for data processing; (e) Port Your data to another service; and (f) Object to certain processing of Your data.

6.2 Exercising Your Rights

You may, at any time, revoke or rescind the consent provided herein. You may request for deletion of Your account and the associated Personal Information by writing to the Company at [Insert Email]. Upon any such revocation or recession of the consent or deletion of Your account, You hereby agree that You shall not be entitled to use any of the services made available on the App.

7. CHILDREN'S PRIVACY

The services under the App are not directed towards children under 18 (eighteen). They are not allowed to register with or use the service or provide personal data. If We discover that We have collected personal information from a child under 18, we will delete that information at the earliest.

8. THIRD-PARTY LINKS

The App may contain links to third party websites or services that are not under our control. These websites may have their own policies regarding privacy. We have no control of or responsibility for such linked websites or services. You accessing such linked websites shall be at Your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of such third party websites to see how the operators of those third party websites will utilize your Personal Information or Non-Personal Information.

9. GOVERNING LAW AND JURISDICTION

The laws of India shall govern this Privacy Policy, regardless of Your location. You hereby expressly consent to the exclusive jurisdiction and venue located in Delhi, India, for all matters or disputes arising out of or relating to the Privacy Policy or Your access or use of the App. Any cause of action arising out of or related to the Terms of Use or Your use of the App must be brought by You within one (1) month of the date such cause of action first arose, or such cause of action is forever waived by You. Each cause of action shall be adjudicated individually, and You agree not to combine Your claim with the claim of any third party.

10. GRIEVANCE REDRESSAL

If You have any grievance or questions about this Privacy Policy, reach out to Us at: