Refund Policy

To request a refund, please email info@zudoapp.com. All requests must comply with the following terms:

1. FIRST PAYMENT GUARANTEE

A "no questions asked" refund is available for your first payment to the Service. This guarantee ensures that new users can try Zudo with complete confidence in their investment.

2. SUBSCRIPTION CANCELLATION

Users subscribed for more than a month can cancel autopay through the Zudo app or by contacting support. Please note that you will not be eligible for a refund of any previous monthly payments.

3. LONG-TERM SUBSCRIPTIONS

For quarterly or annual subscriptions, refund eligibility expires 7 days after the purchase date. Refund requests made after this 7-day window will not be processed.

4. PROCESSING TIME

Approved refunds for Zudo payments are processed to the original payment method within 7-10 working days from the request date.

Payment Terms

1. Payment Schedule

Subscription fees are deducted at 30-day intervals for monthly plans, 90-day intervals for quarterly plans, and 365-day intervals for annual plans.

2. Grace Period

In the event of an overdue payment, Zudo offers a 45-day grace period for monthly plans and a 85-day grace period for quarterly plans. You will maintain access to Zudo services during the grace period to complete your payment. Failure to pay within this timeframe may result in account suspension.

CONTACT US

If you have any questions about our refund policy or need assistance with a refund request, please reach out to us at: